Immediate Next Steps
What to do if you have damage to your home or business
If your home or business was impacted by flooding or storm conditions, taking the right steps early can help support your recovery process.
Step 1: Document Damage
Take clear photos and videos of all affected areas, including structural damage, personal belongings, and appliances. Please save all receipts related to stabilizing and cleanup.
Step 2: File a Damage Report
Submit your report through the County’s damage reporting form
Step 3: Contact Your Insurance Provider
Reach out to your insurance company as soon as possible to begin the claims process. For additional support on filing your claim, go to the United Policyholders' website below.
Step 4: Apply for Disaster Remission of Property Taxes (if applicable)
If your property was damaged, you may qualify for a reduction in real property taxes through the County of Maui’s Disaster Remission program. This applies to damage to your land and structure (not personal belongings).
- Learn more and download form (“Disaster Relief Remission of Property Tax Application” at www.mauipropertytax.com
- Submit supporting documentation such as photos, repair estimates, and insurance claims to:
County of Maui, Real Property Assessment Division
110 ‘Ala‘ihi Street, Suite 110
Kahului, HI 96732-3562
- To qualify for tax relief for this tax year, the deadline to apply is June 20, 2026.
Step 5: Prepare for Clean-up
Safety First: Review safety guidance before beginning any cleanup work:
https://www.cdc.gov/natural-disasters/safety/index.html
Decide whether you will handle cleanup yourself or need assistance:
- DIY Resources: American Red Cross
- Community Support: Red Lightning
Hiring Help:
Work only with licensed and reputable contractors. (Additional guidance on hiring a trusted contractor will be provided.)
Step 6: Dispose of Flood and Storm Debris
Separate and stage your debris at the curb following the debris separation guidelines below before requesting pickup.
Choose your disposal method:
- Self-Haul: Transport debris to [designated drop-off site/link] on your own.
- Request Curbside Pickup: If you are unable to self-haul, submit a pickup request:
- Online: SeeClickFix link
- Call your Highways Division office: Call here
Pickup requests will be cross-referenced against a database of storm-impacted properties to ensure services reach those most in need. Status of requests can be tracked through SeeClickFix.
How to separate your debris (see diagram below):
- Mud, sediment and cinder
- Vegetative debris (branches, leaves, yard waste)
- Construction and demolition materials (drywall, roofing, flooring, etc)
- Appliances and white goods (refrigerators, washers)
- Electronics
- Household hazardous waste (chemicals, paint, batteries)
In March 2026, two Kona storms brought heavy rains and flooding that impacted communities across the State of Hawai‘i. The County of Maui is continuing to work alongside partner agencies and organizations to support response and recovery efforts. The information below is intended to help residents and businesses access available resources and report storm-related impacts.
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